Accessibility Statement for Hendon Florist Website

Our Commitment to Accessible Flower Shopping in Hendon

At Hendon Florist, we believe that all customers deserve a welcoming and accessible online experience. Whether you are looking to send a bouquet, order flowers for an event, or simply browse our floral selection, our website has been designed to prioritise accessibility for every visitor, regardless of ability. We recognise the importance of removing barriers so that everyone in the Hendon community can enjoy a seamless flower ordering process.

Meeting WCAG 2.1 AA Accessibility Standards

Our website aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. This internationally recognised standard guides our design and development practices to provide accessible Hendon Florist services for people with a wide range of abilities and disabilities. By adhering to these guidelines, we ensure that key aspects such as text readability, colour contrast, keyboard navigation, and logical site structure are consistently implemented.

Screen Reader Compatibility and User-Friendly Navigation

We understand the importance of providing a website that works well with assistive technologies such as screen readers. All critical navigation, product information, and ordering forms are labelled and structured in a way that ensures they are accessible to everyone, including those using screen readers. Our site supports keyboard navigation, making it possible to move through menus, product pages, and the checkout process without requiring a mouse.

High Contrast Design for Visual Accessibility

The Hendon Florist website uses a high contrast colour palette to enhance readability for customers with low vision or colour vision deficiencies. Our design choices carefully consider text size, colour contrast ratios, and font clarity. We also ensure that all visual elements, such as images of our flower arrangements, include meaningful alternative text so that everyone can appreciate and understand our offerings.

Accessible Ordering for All Hendon Customers

Accessibility isn't just a feature – it's our pledge. We want all Hendon customers to have the confidence that they can browse, select, and securely order from Hendon Florist online without obstacles. Our simple checkout process, clear calls to action, and accessible forms are designed to ensure no one is left behind when ordering flowers for any occasion in Hendon and the wider community.

Continuous Improvement & Feedback

We are committed to ongoing efforts to improve the accessibility and usability of our website. We regularly review our online florist services to identify areas for enhancement and welcome feedback from our customers about their online experience.

Contact Us for Accessibility Assistance

If you encounter any barriers to accessibility on our site or would like to suggest improvements, we encourage you to get in touch with our team. Our staff is here to assist you with ordering flowers online or to address any concerns related to accessibility. Hendon Florist is dedicated to making positive changes so that all customers in Hendon can enjoy reliable and accessible flower delivery services.